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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
I have added new add-on to my app. When i add languages, which my add-on would support and then I click on language to add, add-on details, then page is loading for infinite time. I have raised ticket for this too but just checking if anyone else facing this issue and if this is any workaround for this.
Hi @WP Developer ,
Welcome to Microsoft Q&A!
You have opened a support ticket and you can wait for the engineer's reply. If you have any other questions, please feel free to comment below.
Any further update on this? No resolution till now
Hi @WP Developer ,
Sorry, please follow up with the reply from the engineer in your ticket. If there is no reply after more than three working days, you can share your ticket ID. I will help you inquire about the progress.
Thank you.
Yes, it's been more than week and i have not heard back from engineer. Below is the ticket # 2405160030005565
Below was the response from engineer on 5/17 and after that i have done 2 follow-ups but no update thereafter:
"Thank you for contacting Developer Support! I tested the issue on my test account and was able to reproduce the issue. Sometimes this can happen toward the end of the week if an update is being pushed out to the portal. I will continue to monitor on my end and if the issue is ongoing this coming Monday, I will be sure to escalate the issue further."
Please look into this
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 77%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Hi, you can find a workaround I posted here: