Azure Content Delivery Network
An Azure service that provides global content delivery and acceleration.
320 questions
Facing issues with the CDN since last few days, the files are not loading
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nitesh Garg
5
Reputation points
We have two CDNs which have been working normally since very long time. However since last week we have faced multiple cases where the files do not get loaded. It starts working again after retrying. Our customers faced the issue too. Are there any changes/maintenance work in progress? We are using the Microsoft CDN (classic)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChaitanyaNaykodi-MSFT 23,816 Reputation points Microsoft Employee2024-02-28T20:59:50.3166667+00:00 @Nitesh Garg Thank you for reaching out.
I understand if you are facing issues with your Azure CDN
- Can you please check the resource health of your Azure CDN? and see if there were any health issues detected.
- Also, it will help us troubleshoot the issue if you could check the Diagnostic logs for your Azure CDN and see if you are observing this issue for any particular POP location? the logs are generated in this format. If you are observing the issue with any particular POP location I can check internally if there is any changes/maintenance work in progress. Please share error details as well if you observe any.
Thank you!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 38%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Ashley Russell 0 Reputation points2024-03-12T11:24:20.4466667+00:00 Hi,
Has your CDN issue been resolved. If so, what was done to resolve it? We are also facing the same issue.
Thanks
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