Errors saving Powerpoint files to SMB shares

Cola123 1 Reputation point
2024-04-29T03:00:45.39+00:00

Hi,

Periodically users get errors trying to save powerpoint files to our DFS network share that is mapped as a drive for users.

They show up in event logs as follows:

Microsoft Powerpoint

An error occurred saving the file
Event Id: 300

Microsoft Powerpoint

Sorry we couldn't open filename.pptx

Event Id: 300

This only happens with powerpoint files (no other file types or office files are affected) and only happens when office tries to save to that share. If we save it to a different share or locally and then copy that file to the correct share, the file copies fine.

Thanks,

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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