SCOM Monitoring a untrusted domain member

Saravanan Balasubramanian 266 Reputation points
2024-05-01T00:05:55.91+00:00

I am trying to monitor a untrusted domain member and I have created a cert for the untrusted domain member (with client and server authentication) from our internal CA and imported it into the untrusted domain member.

The comms between them are open and fine. but I get below events that regarding Kerberos authentication between untrusted domain member and SCOM management server.

Also created host file on the untrusted domain member and the SCOM management server to each other so they resolve fine.

the SDK account has SPN correctly set for the SCOM Management server.


Failed to initialize security context for target MSOMHSvc/xxxxxxxxxxxxxxxxxx. The error returned is 0x80090303(The specified target is unknown or unreachable).  This error can apply to either the Kerberos or the SChannel package.

 ***

The OpsMgr Connector could not connect to MSOMHSvc/xxxxxxxxxxxxxxxxxxx because mutual authentication failed.  Verify the SPN is properly registered on the server and that, if the server is in a separate domain, there is a full-trust relationship between the two domains.

 ***

The OpsMgr Connector connected to xxxxxxxxxxxxxxxxxxxxxxxxxxxx, but the connection was closed immediately without authentication taking place.  The most likely cause of this error is a failure to authenticate either this agent or the server .  Check the event log on the server and on the agent for events which indicate a failure to authenticate.

 

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. XinGuo-MSFT 14,846 Reputation points
    2024-05-01T06:48:40.4066667+00:00

    Hi,

    Monitoring an untrusted domain member in SCOM can be challenging due to the lack of Kerberos authentication. The errors you're encountering suggest issues with mutual authentication and the SPN registration.

    Here are some steps and considerations that might help resolve the issues:

    -Certificate Installation: Ensure that the certificate imported into the untrusted domain member has the correct permissions and is properly installed. The certificate should be for both client and server authentication.

    -Host Files: Double-check the host files on both the untrusted domain member and the SCOM management server to ensure they resolve correctly.

    -Service Principal Name (SPN): Verify that the SPN for the SCOM Management server is correctly set. The SPN is crucial for mutual authentication.

    -Gateway Server: If you're using a Gateway server, ensure that it's correctly configured to communicate with the untrusted domain member.

    -Agent Installation: The agent on the untrusted domain member should be installed and configured correctly. You might need to use the MomCertImport tool to import the certificate for the agent.

    -Firewall and Ports: Check that the necessary ports are open and the firewall settings allow communication between the untrusted domain member and the SCOM management server.


  2. XinGuo-MSFT 14,846 Reputation points
    2024-05-03T07:46:27.55+00:00

    Hi,

    We could treat untrusted domain members as workgroup servers and should use certificate authentication not Kerberos.

    Please refer to the link below:

    Procedure to install the SCOM agent on Workgroup Server


  3. Saravanan Balasubramanian 266 Reputation points
    2024-05-10T05:54:54.07+00:00

    could anyone provide suggestions ?

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