Billing Refund Request

Question

Hello

We have been charged for Microsoft Azure Support invoice G047495362
We would like to request for a refund for this. because its purchases by accident

I dont want this plan

let help me please

Please let me know.

Thanks

Answer 1

Hi,

Please create a new billing support request using my instructions below. Please note that when it shows you some recommended solutions (including a Request a refund button) DO NOT CLICK the button, instead click Return to support request.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer if the above was useful.

Thanks.

-TP