Plan and prepare for Dynamics 365 Guides in 2024 release wave 1

Important

The 2024 release wave 1 plan covers all new functionalities planned to be delivered to market from April 2024 to September 2024. In this article, you'll find the product overview and what's new and planned for Dynamics 365 Guides.

Overview

Dynamics 365 Guides is a mixed-reality application that displays step-by-step holographic instructions right where the work happens, enabling employees to learn and perform complex tasks quickly. Guides helps reduce errors, increase safety, close knowledge gaps, and strengthen skills. You can improve training and processes because it adapts to your work in real time.

Guides seamlessly works with Microsoft Teams, providing comprehensive remote support scenarios. Frontline technicians can collaborate with remote experts in real time, sharing their live view and getting immediate guidance with mixed-reality annotations. This combination empowers technicians to troubleshoot and resolve issues faster, reducing downtime and improving overall productivity. Organizations with geographically dispersed teams get instant collaboration and support without the need for costly travel or delays.

Authors can easily create guides without 3D or programming skills by using a simple PC app or a HoloLens app. Operators use guides on HoloLens in training and on the job to get guidance while they work in a heads-up, hands-free style. Trainers and managers can analyze usage data to optimize their workflows, ensuring that both Guides and Teams contribute to a more efficient and effective work environment.

For the coming wave, Dynamics 365 Guides introduces several new capabilities and enhancements throughout the application. Guides adds support for Azure Remote Rendering to the application, which makes it significantly easier to use any 3D asset on HoloLens. We're investing to improve support for web content that enables customers to display content and workflows from their traditional systems of record and extend them into mixed reality. Lastly, Guides content on mobile devices becomes generally available through a seamless integration with Dynamics 365 Field Service.

RSS Subscription Updates to Dynamics 365 Guides 2024 release wave 1

Investment areas

Investment areas To learn more about the entire set of capabilities being delivered during this release wave, check out the release plan for Dynamics 365 Guides below:

For application administrators

User-impacting features to the user experience enabled automatically
User-impacting features should be reviewed by application administrators. This facilitates release change management and enables successful onboarding of new capabilities released to market. For the complete list, look for all features tagged "Users, automatically" in the release plan.

Features that must be enabled by application administrators
This release wave contains features that must be enabled or configured by administrators, makers, or business analysts to be available for their users. For the complete list, look for all features tagged "Users by admins, makers, or analysts" in the release plan.

Get the most out of Guides

Get the most out of Guides

Helpful links Description
Release plan View all capabilities included in the release.
Licensing Improve your understanding of how to license Guides.
Product documentation Find documentation for Guides.
User community Engage with Guides experts and peers in the community.
Upcoming events Find and register for in-person and online events.
Product trials Get started with Guides.