Windows 365 service description

Windows 365 securely streams your Windows desktop, apps, settings, and content from the Microsoft cloud to a Cloud PC so you can access a personalized Windows 10 or Windows 11 experience from any Windows, iOS, or Android device.

With Windows 365, organizations have more options to build the end user computing environment that is the best fit for a particular user or role. This could be a PC with a locally installed OS, a Cloud PC with a cloud-based OS, or a combination of both.

Windows 365 is for organizations of all sizes that need secure and agile hybrid work solutions for elastic workforces, distributed employees, or specialized workloads with versatile computing and storage capabilities, accessible on any device.

Windows 365 is available in three editions: Business, Enterprise, and Government.

  • Windows 365 Business is for smaller organizations (up to 300 users) that want a simple way to buy, deploy, and manage Cloud PCs. See more details and compare options.

  • Windows 365 Enterprise is for organizations that want to manage their Cloud PCs with Microsoft Intune and take advantage of integrations with other Microsoft services, including Microsoft Entra ID and Microsoft Defender for Endpoint. Windows 365 Enterprise has no license limit. To use Windows 365 Enterprise, each user must be licensed for Windows 11 Enterprise or Windows 10 Enterprise, Microsoft Intune, and Microsoft Entra ID P1. Learn more about Microsoft Intune licensing. Learn more about Microsoft Entra ID plans and pricing.

Windows 365 Enterprise has been assessed by a Federal Risk and Authorization Management Program (FedRAMP) authorized auditor to meet FedRAMP requirements at data centers within the Continental US. For support of other US Government compliance requirements, see Windows 365 Government.

  • Windows 365 Government is designed according to United States Defense, Federal, State, Local, and Tribal agency security and compliance requirements. Government contractors who are sponsored to hold and process certain controlled data types are also eligible for the Microsoft Government Cloud. To use Windows 365 Government, each user must be licensed for Windows 11 Enterprise or Windows 10 Enterprise, Microsoft Intune, and Microsoft Entra ID P1.

Learn more about Microsoft Intune licensing. Learn more about Microsoft Entra ID plans and pricing.

Windows 365 Government complies with certifications and accreditations that are required for US Public Sector customers. The Windows 365 Government offering is for the Government Community Cloud (GCC) and supports FedRAMP High, Defense Federal Acquisition Regulations Supplement (DFARS) and DISA Level 2 Security Requirements and complies with Criminal Justice Information Services (CJIS), and IRS 1075. The Windows 365 GCC High offering supports FedRAMP High, International Traffic in Arms Regulations (ITAR), and DFARS. Learn more about how to buy Windows 365 Government.

Available plans

For detailed plan information on subscriptions that enable users for Windows 365, go to Microsoft 365 business plan comparison and Microsoft 365 Enterprise plan comparison.

For detailed plan information on subscriptions that enable users for Windows 365 and are currently available in European Economic Area (EEA) countries and Switzerland see the Microsoft 365 business plan comparison for EEA and Microsoft 365 Enterprise plan comparison for EEA.

Feature availability

The following table lists the major Windows 365 features available across plans. This table may change without notice (certain caveats apply). For the most up-to-date list of Windows 365 features across plans, go to Welcome to Windows 365.

Feature Business Plan Enterprise Plan
Click-to-provision directly from product page Yes No
Setup without domain Yes No
Self-serve troubleshooting – reset Yes No
Self-serve upgrades No Yes
Universal Print (UP) Integration Yes1 Yes2
Partner/programmatic enablement (Graph APIs, MSP tooling) No Yes
Custom images No Yes
Image Management [store, replicate, deploy] No Yes
Microsoft Intune policy-driven provisioning, management and guided scenarios No Yes
Endpoint Analytics (EA) based reporting, monitoring No Yes
Service health, operational health alerts No Yes
Connection to on-premises [networks, apps, resources] + diagnostics No Yes
Advanced Microsoft Intune based troubleshooting and device management No Yes

1 Universal Print is part of M365 Business Premium.
2 Universal Print is part of Enterprise / M365 E3/A3, E5/A5 and F3.

Messaging

To stay informed of upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message center.

Licensing terms

For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.

Accessibility

Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.

Learn more

For more information about Windows 365, check out the following resources:

1 Hybrid in the context of the Cloud PC refers to the Windows client OS.