Azure VPN client "Operation Canceled by user"

Question

We need to use the Azure VPN Client from the Microsoft store to gain access to our development environments.

I have a single user that cannot use the Azure VPN client for out ERP dev connection.

The user is able to successfully log in from any other PC.

The application prompts for login and we see a log for "Authentication success" but immediately after there is an error reported: "The operation was canceled by the user"

We have tried uninstalling the WAN miniport network devices many times, reboots, windows update.... We are running out of ideas to test.

Is there any way to enable more verbose logging that might help us determine the source of this issue?

Answer 1

@Aaron Christie

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

This clearly looks like an issue from the remote client.

Try the following in the order.

Method1:

Open CMD as Admin in the affected client. Run,

sc config wanarp start= auto
sc start wanarp

In case the above does not help, Method2,

Open elevated command prompt on the client

Run, netsh int ip reset

Reboot the client and see if that helps.

Kindly let us know if this helps or you need further assistance on this issue.

Thanks,

Kapil