I'm trying to deploy the HCI 23H2 cluster from the Azure Portal and hit the following error while validating the cluster. Any suggestions to troubleshoot?

Yall 0 Reputation points
2024-05-10T06:54:38.49+00:00

I have registered the system PatrasA with AzureARC using the below link.
https://learn.microsoft.com/en-us/azure-stack/hci/deploy/deployment-arc-register-server-permissions?tabs=powershell

while validating the nodes from the AzurePortal hit the below error. Any help for the troubleshooting?

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  1. Prrudram-MSFT 22,836 Reputation points
    2024-05-14T06:12:35.5433333+00:00

    Hi @Yall

    Thank you for reaching out to the Microsoft Q&A platform.

    I am reviewing this internally with Stack HCI Product Team. I will get back with more details shortly.

    In the meanwhile, please check this blog https://techcommunity.microsoft.com/t5/fasttrack-for-azure/common-deployment-challenges-and-workarounds-for-hci-23h2/bc-p/4065366/highlight/true

    Cause #1

    • Get-NetAdapter -InterfaceDescription NDIS | Disable-NetAdapter
    • Validation selected error failed
    • Error: The resource 'Microsoft.hybridCompute/machines/<ServerName>/providers/microsoft.azurestackhci/edgeDevices/default' could not be found
    • Resolution: In most of the cases that I have seen, the issue was with the NDIS network adapter. I suggest disabling the NDIS adapter as well as any other unused adapters during the deployment process you can enable it back once the deployment is complete.

    Cause #2

    This could also be due to the windows update released on October 11 2022 

    Resolution: in each node create the following registry key  #Add reg key for legacy doman join Write-Host "Add legacy domain join registry key" -ForegroundColor Green # Create a new registry key (if it doesn't exist) try{ $RegPath = "HKLM:\System\CurrentControlSet\Control\LSA" $RegValue = "NetJoinLegacyAccountReuse" $RegistryKey = Get-Item -Path $RegPath -ErrorAction SilentlyContinue if ($RegistryKey.GetValueNames() -contains $RegValue) { # Value exists Write-host "Registry Key already exists, skipping" -ForegroundColor Green } else { # Value does not exist New-ItemProperty -Path $regPath -Name $RegValue -Value 1 -PropertyType DWord } } catch{Write-Host "An error occurred: $($_.Exception.Message)"}

    Troubleshooting guide for any other resource not found errors https://learn.microsoft.com/en-us/azure/azure-resource-manager/troubleshooting/error-not-found?tabs=bicep

    Please Accept Answer and hit Yes for "was this answer helpful" if this helps

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  2. geevee.sajan 0 Reputation points
    2024-05-16T14:27:18.7033333+00:00

    On the node-->go to C:\ProgramData\GuestConfig\extension_logs\Microsoft.Edge.DeviceManagementExtension\

    see if there is edgedevice.txt file.

    Delete this file and it will be auto created in 10 mins.

    Rerun the validation and you should be good

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