I 'd call the global number for support and reset the access.
Global Customer Service Phone Numbers
** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **
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Hi Hope you are well, I unfortunately lost my phone. Whenever I wanna sign in to my account it requires me to enter the code sent in my microsoft authenticator app. I wanted to reset my authenticator app in the additional security verification panel but I cant access it because it needs the code sent to my authenticator app to open. I reinstalled the Microsoft Authenticator app in my new phone and tried the recover account option but it just shows that my account does not exist .
I 'd call the global number for support and reset the access.
Global Customer Service Phone Numbers
** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **