Active-X microsoft webbrowser "Server busy error"

~SFND~ 16 Reputation points
2020-09-21T08:24:45.8+00:00

Hi

i Have an IP camera with a built in web server. i can use internet explorer to access it. I can easily access it and use by using internet explorer. Anyway i want create my own human machine interface (hmi) to access the camera, so i plan to use an simple active-x Microsoft web browsers just to access the camera. I used a software called Indusoft to build the HMI. That indusoft HMI builder software supports active-x (it is an active -x container), and as per that i used an Microsoft web browsers (active -x) and configure it just to navigate to the ip camera when i press a button. Most of the time This HMI with web browser works fine, but anyway the ip camera has an log on screen which pop up during access time, if i delay to log on, il get the error as below:

26060-serverbusyerror.jpg

Do anybody have any idea on this, but i have no issue if i direct use Internet Explorer application to access it, and although i delay to log in.

"delay to log in" here means:-

When i connect to the camera and the log on 'pop up' screen appears, while using internet explorer, i can just let the pop up screen remain there without typing any username and password to log on, i mean i can delay and type later also, But if i use my own HMI with an active-x microsoft web browsers and if i delay to log on, (wait awhile before type the username & password) i will get the pop-up as above and it will just hang the PC.

what does this issue related to, why when use internet explorer to access i have no issue, but when use an active -x microsoft web browser component, i face this issue??

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,705 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Molly Lu 761 Reputation points Microsoft Vendor
    2020-09-22T04:01:12.067+00:00

    Hi,

    Welcome to Microsoft Q&A.
    Please understand, the windows performance team's support scope only includes the regular system crash, windows comes with the program crash, black screen and other related issues. This issue involves self-developed programs, which beyonds our scope.

    From system side, there are some methods you can try:
    1 . Perform a Clean Boot in Safe Mode
    Force the machine to reboot --> keep pressing F8 --> into Advanced Boot Options --> select Safe Mode
    Clean boot steps are as follow
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    2 . Disable Superfetch service

    1. Hold the Windows Key, while pressing “R” to bring up the Run dialog box.
    2. Type “services. msc“, then press “Enter“.
    3. The Services window displays. Find “Superfetch” in the list.
    4. Right-click “Superfetch“, then select “Properties“.
    5. Select the “Stop” button if you wish to stop the service.

    3 . Disable third party antivirus software

    Thank you very much for your understanding.

    Best regards,
    Molly

    --------------------------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.