SharePoint 2019 site contents page is not displaying in all of subsites. Why is this happening?

Valeria Zubieta 21 Reputation points
2020-09-23T13:26:49.777+00:00

Site contents is not displaying in SharePoint 2019. I have tested with another browser and other accounts and their behavior is the same.

Microsoft Office Online Server
Microsoft Office Online Server
Microsoft on-premises server product that runs Office Online. Previously known as Office Web Apps Server.
586 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,810 questions
0 comments
Accepted answer
  1. Jerry Xu-MSFT 7,921 Reputation points
    2020-09-24T09:04:39.27+00:00

    Hi, @Valeria Zubieta ,

    As you mention that the site contents page is not displaying in all sub sites. Would you like to say a bit more about the issue? Is the site contents link missing? Or the page cannot be loaded when you try to access the site contents page? If so, is there any error message displayed?

    Have you checked the top-level site collection page? Is the site contents page there?

    And please have a check on the ULS log for any error message which seems to be related.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments

7 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Valeria Zubieta 21 Reputation points
    2020-09-24T13:35:53.637+00:00

    The site contents pageis empty in all subsites and there is not error messages. It doesn't show anything, and the top menu and configuration options don't appear either. I will attach the reference image (sorry, the configuration is in Spanish).

    28117-site-contents-empty.png

  2. Valeria Zubieta 21 Reputation points
    2020-09-25T14:13:43.42+00:00

    Hi, @Jerry Xu-MSFT ,

    This issue occurs in one site collection, i just created one of them. I didn't try to switch to classic experience, i will try to do that.

    Please, let me now if you need something else to figure it out about this problem, i really really need to solve it or know what happened.

    Thanks a lot.

    0 comments
  3. Valeria Zubieta 21 Reputation points
    2020-09-28T17:46:50.597+00:00

    Hi, @Jerry Xu-MSFT

    Do you have some updates about my case?

  4. Will 6 Reputation points
    2020-09-30T19:15:24.527+00:00

    I'm having the same issue. In my case this is a new environment and I upgraded the content database from an older version of SharePoint (2013 to 2016 and then 2019).

    When I review the developer console I see there is an issue loading the client.config file. Not sure if you are getting the same error, or if it's causing the issue or not.

    Error Below:
    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    <m:error xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
    <m:code>-1, Microsoft.Office.Server.Directory.FederatedDirectoryNotConfiguredException</m:code>
    <m:message xml:lang="en-US">Could not load file or assembly 'C:\ProgramData\microsoft\office\server\directory\client.config' or one of its dependencies. The system cannot find the file specified.</m:message>
    </m:error>

    0 comments