Thanks for asking question! If I have understood right you want to add trust to the root certificate store on an App Service and not App Service Environment, if so
Unfortunately, it is not possible to add Root certificates to an App Service. The security implications would be quite bad if that were possible.
To use a certificate in App Service, the certificate must meet all the following requirements:
• Signed by a trusted certificate authority
• Exported as a password-protected PFX file
• Contains privatekey at least 2048 bits long
• Contains all intermediate certificates in the certificate chain
SSL is offloaded on the shared Azure front-end which is not accessible. However, if you are not looking to secure a custom domain with an SSL binding you should be able to upload the certificate and use it in code. Please see the following documentation regarding configuring certificates in App Service.
https://learn.microsoft.com/en-us/azure/app-service/configure-ssl-certificate
https://learn.microsoft.com/en-us/azure/app-service/configure-ssl-certificate-in-code
However, what you can do is override the framework code for SSL verification to include your particular cert. Refer to this SO link
Also, There is User Voice feedback item created on this you may upvote it. The product group monitors this site for feedback. This is the best way to ensure you are heard and you may receive a response depending on how much they information they can currently share.