No access to internet even after uninstalling CS. Please help 🥺

Arjun K 1 Reputation point
2020-09-26T13:04:32.817+00:00

28389-img-20200926-142535-01.jpg

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Gloria Gu 3,891 Reputation points
    2020-09-28T07:51:53.747+00:00

    Hi,

    Thank you for posting in Q&A!

    According to the screenshot, the network connection problem is caused by the "crowdstrike" software.
    May I ask that the screenshot is after or before you uninstall the crowdstrike? What's the specific error message of Network connections Diagnose show after you unintalling crowdstrike?

    If it's the same error message, the problem is with crowdstrike. Maybe you didn't uninstall it thoroughly.

    Since it's a third party software, please refer to crowdstrike technical suppport team for more professional advice, thank you for your understanding!

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  2. Arjun K 1 Reputation point
    2020-09-28T09:22:53.65+00:00

    Thanks for reply. But before uninstall it's strated showing the error even after too same error. Could you please guide me to find WFP in system.


  3. Martiiiiin_T 1 Reputation point
    2022-11-15T22:46:47.293+00:00

    @Arjun K

    This can happen if the organisation that manages your Crowdstrike environment had performed a 'Network Contain' on the device before you uninstalled Crowdstrike.
    Usually, it shouldn't even be possible to remove Crowdstrike once network contain has been enabled, but it depends on the uninstall parameters within the environment.

    I would say the only way to repair this is a full re-build of the machine.

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