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Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
457 questions
Hi,
I have check your link, yes, they are Logitech official driver download link and they are fit for your existing mouse device g502 hero, and we also could see the driver version is : 2019.11.29288.
Does the mouse not work well after install driver downloaded from official website?
If yes, try those steps for general troubleshooting.
Troubleshoot problems with your Microsoft mouse or keyboard
If you have any update or need further assistance, please reply to us.
Bests,
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