not able to update windows 10 pro

aayash jain 1 Reputation point
2020-09-29T06:47:21.897+00:00

not getting updates on windows it shows 'try to reopen settings'
using iso file my all data is getting deleted as I am in the innsider program

Windows 10
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A Microsoft operating system that runs on personal computers and tablets.
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Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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2 answers

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  1. Kapil Arya 7,596 Reputation points MVP
    2020-09-29T06:51:24.223+00:00

    Hello,

    Refer this support article and let us know if you still the issue:

    https://support.microsoft.com/en-in/help/12384/windows-10-upgrading-home-to-pro

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  2. Jenny Feng 14,076 Reputation points
    2020-09-29T08:21:40.06+00:00

    @aayash jain
    Hi,
    Which version of windows 10 do you have?
    Press the Windows key + R on the keyboard and type winver in the text field and press Enter.

    Did you mean you can't get updates in Windows 10 Insider Preview?
    Go to CMD and run it as administrator
    Now write " SFC /scannow " wait for 2 to 5 seconds
    After the scan completes, clean boots your PC to see the issue still happen or not.
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    If important functionality is unusable, you may want to reinstall your current OS version. You have several options to choose from, including an operating system-only reinstall or a clean wipe of your device: Go to Settings > Update & Security > Recovery and click Get Started under Reset this PC.

    Hope above information can help you.

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