Users forced to use authenticator app

Question

We have AD Connect setup with password write back to allow our O365 users to reset their AD account passwords, but the initial logon is forcing them to use the Microsoft authenticator app even though I have Azure authentication configured to use email or text.

Answer 1

You probably have security defaults enabled: https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/concept-fundamentals-security-defaults