Sharepoint 2019 and One Drive sync

Fabio Ferraguti 1 Reputation point
2020-10-10T09:39:46.54+00:00

Hi all,
I'm getting a strange issue trying to sync Sharepoint On Prem libraries using the new one drive client (one drive.exe).

I have a Sharepoint 2019 Enterprise Farm, with dedicated web application hosting mysite, managed metadata service and user profile service, configured as described here: https://learn.microsoft.com/en-us/sharepoint/sites/set-up-onedrive-for-business. One drive is working and available for all users.

On my pc I have installed the new one drive sync client, configured as following (https://learn.microsoft.com/it-it/onedrive/use-silent-account-configuration)

In windows registry I have:
DisableFileSyncNGSC = 0
SharePointOnPremFrontDoorUrl = http://mysiteurl.contoso.com
SharePointOnPremPrioritization = 1
SilentAccountConfig = 1

When I try to sync a library using the sync button on the browser:

1) "getting ready to sync" popup appears
2) "set up one drive" pop up appears; my domain\username is correctly configured. Then I click "Sign In"
3) "Sign in to one drive" pop up appears, and I correctly login with my domain\username and password
4) I get an error popup reporting "There was a problem connecting to OneDrive. Check your internet connection, and then try again. (Error code: 0x8004de40)"

Using fiddler I can see that just after 3) I get a 404 error; One Drive is trying to connect to http://mysiteurl.contoso.com/personal/fferra, while my username is fferraguti and my one drive site is of course http://mysiteurl.contoso.com/personal/fferraguti

How can I get rid of this?

Thank your
Fabio

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  1. JoyZ 18,041 Reputation points
    2020-10-12T09:21:37.077+00:00

    Hi @Fabio Ferraguti ,

    Per my test I could reproduce your issue when I set the SharePointOnPremFrontDoorUrl as my personal site(http://sp/personal/myname).

    31665-image.png

    Then I change the property as top level site of MySiteHost, which works well, for example: http://sp

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