Problem with Exchange 2019 DAG and Cluster Service

repa 1 Reputation point
2020-10-15T21:43:07.48+00:00

Hi,

we added some exchange 2019 servers to our exchange 2013 environment to prepare for migration.

we created a new DAG with the first two servers and we noticed, that we get EventID 1592 every 2-3 minutes on both server:

Cluster node 'serverA' lost communication with cluster node 'serverB'. Network communication was reestablished. This could be due to communication temporarily being blocked by a firewall or connection security policy update. If the problem persists and network communication are not reestablished, the cluster service on one or more nodes will stop. If that happens, run the Validate a Configuration wizard to check your network configuration. Additionally, check for hardware or software errors related to the network adapters on this node, and check for failures in any other network components to which the node is connected such as hubs, switches, or bridges.

Windows Firewall has the Cluster Group exclusions and the network between the two hosts is stable.

Any idea what can cause this error?

We tried to set a higher samesubnetdelay but not luck ((get-cluster).samesubnetdelay = 2000).

Thanks!

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Windows Server Clustering
Windows Server Clustering
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Clustering: The grouping of multiple servers in a way that allows them to appear to be a single unit to client computers on a network. Clustering is a means of increasing network capacity, providing live backup in case one of the servers fails, and improving data security.
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  1. Xiaowei He 9,871 Reputation points
    2020-10-16T06:55:19.007+00:00

    Hi，

    If possible, it's recommended to create a separate Cluster network for Cluster only to run heartbeat packets between cluster nodes.

    To do this, please add an additional network adapter on each cluster nodes, when the network shows up in the cluster network, configure it as "Allow cluster network communication on this network."

    32848-image.png

    Thanks for your time!
    Best Regards,
    Anne

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  2. repa 1 Reputation point
    2020-10-16T08:02:59.58+00:00

    Hi Anne,

    thanks for your reply. I did that, we added a second NIC with Windows Firewall disabled. Then we had 2 Networks listed in that GUI and i tried to disable Cluster Communication on the "Data" Network. After closing the properties of the network and reopen it, the flag was set again.

  3. repa 1 Reputation point
    2020-10-16T08:51:35.85+00:00

    Hi,

    i redeployed the cluster with the following network config:

    PS C:\Windows\system32> get-clusternetwork

    Name State Metric Role

    Cluster Network 1 Up 70240 ClusterAndClient
    Cluster Network 2 Up 30240 Cluster

    Network2 is the cluster network and has no other traffic (flat 10.10.10.0/24 without gateway and dns)

    1562 event disappeared, but after 15 minutes, we had the following error on both cluster nodes:

    Cluster node 'serverA' was removed from the active failover cluster membership. The Cluster service on this node may have stopped. This could also be due to the node having lost communication with other active nodes in the failover cluster. Run the Validate a Configuration wizard to check your network configuration. If the condition persists, check for hardware or software errors related to the network adapters on this node. Also check for failures in any other network components to which the node is connected such as hubs, switches, or bridges.

    any idea why that happens? Network2 has no windows firewall activated and a direct connection in the same vlan.

  4. repa 1 Reputation point
    2020-10-19T07:55:09.86+00:00

    Hi all,

    i can go back to one network, not problem, but why does my cluster take the cluster offline because of network issues?

    When i go back to one network interface, with the auto generated windows firewalls rules, EventID 1592 will come back and finally break the cluster.

  5. repa 1 Reputation point
    2020-10-19T13:11:47.13+00:00

    This problem drives me crazy.

    I removed all additional NIC's from the Nodes and recreated the DAG. Didn't work, same issues.

    I removed the DAG again, disabled all Windows Firewalls completely and recreated the DAG.

    No more errors, everything seems to be working now (expect IMAP4 and POP3 backend services which starts crashing now).

    The Windows Firewall has a custom rule, which allows all traffic between the nodes AND the created rules from the cluster service.

    I can't go in production without Windows Firewall, but what is missing??

    33375-dag.png