Skype for Business Web Plug-In installation fails on RDS

Year10k 21 Reputation points
2020-10-16T19:35:56.67+00:00

Trying to install the Skype for Business plugin. It fails with error 1640 (ERROR_INSTALL_REMOTE_DISALLOWED). This is on Windows 2012R2 RDS. I've researched it extensively and cannot find any solutions or workarounds. Hoping there is one, otherwise how do organizations with RDS farms allow their users to join external Skype for Business meetings (for training, etc.).?

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 49,031 Reputation points Microsoft Vendor
    2020-10-19T06:48:14.687+00:00

    Hi @Year10k ,

    Does this issue persist all the time?

    Does anyone else have the same issue in your organization?

    Based on my research, this issue is occurred because of you don’t have the permission to install Skype for Business plugin. In this case, we recommend you try to run “regedit” utility and open the following registry key:

    ‘HKEY_LOCAL_MACHINE\SOFTWARE\Polices\Microsoft\windows\Installer’ and ensure that value ‘EnableAdminTSRemote’ is set to 1.

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  2. Year10k 21 Reputation points
    2020-11-06T12:52:47.877+00:00

    Never found solution, so concluded that SFB Web App simply cannot work on RDS. It's confusing that MS does not support one of their own important business apps (SFB Web App) on their own common business platform (RDS).

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