What to do when trying to open a word document and and application error comes?

Debra Muffly 1 Reputation point
2020-10-17T16:42:53.293+00:00

I am trying to open a word document. An update comes up then searches for update but says error oxc 0000142 comes up. What do I do? I do not know how to start am update. When I go into settings it say updates are pending

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Dave Patrick 426.1K Reputation points MVP
    2020-10-17T18:25:33.443+00:00

    Might work through this one.
    https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Emily Hua-MSFT 27,546 Reputation points
    2020-10-19T08:51:03.08+00:00

    @Dave Patrick ,

    What version of Office are you using? Do you use Office 2016 or other versions of Office?
    Please go to one Office app > File > Account > Product Information, share us the version name.

    Does this issue also occur with other Office apps? Such as PowerPoint, Excel.
    As DSPatrick suggested, please go to Control Panel > Program Files > Find and right click Office > Change > Perform a repair Office, such as Online Repair.

    If the issue still persists, I would suggest you uninstall Office completely, restart your PC, and then install Office.
    Such as Microsoft 365 and Office 2019, you may refer to "Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac"

    Any questions, please let us know.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
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