having trouble accessing administration area

Laura Nelson 6 Reputation points
2020-10-18T15:57:01.957+00:00

I set up the mail forwarding account, have no IT person or employees, yet I get the message that I do not have permission to access admin area. Need to access this to correct a mail forwarding issue. Please advise!

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,012 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,368 questions
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  1. Joyce Shen - MSFT 16,646 Reputation points
    2020-10-19T02:38:55.643+00:00

    Hi @Laura Nelson , what's your Exchange server version? Generally we can access the EAC/ECP(Exchange admin center) or EMS creating transport rule to set the mail forwarding or redirect.

    If you cannot login EAC with administrator permission or you cannot contact with who deployed the server, you may consider creating inbox rule in Outlook or OWA to meet your requirements.

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