Microsoft Azure MFA and SSPR

Steve Slack 21 Reputation points
2020-03-15T18:05:15.673+00:00

Hi,

I've setup a new tenant using Microsoft 365 licences. This is a solution for a customer under the new Modern working platform.

I have enabled the password reset option as per the below:

4542-ssproptions.png

However, when the users and I'm talking about ALL users login for the first time, they are prompted to provide more information. So I click ok as that's what I'm expecting. HOWEVER, the user is then asked to download the MFA app and setup multi-factor authentication. They don't have the option to choose a mobile phone or configure their security questions - See below:

4551-mfa.png

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Vasil Michev 95,341 Reputation points MVP
    2020-03-15T19:06:36.853+00:00

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