Disabled users still appears in Teams

SR VSP 1,226 Reputation points
2020-10-21T18:33:20.017+00:00

Hi Guys,

We have an issue like Disabled user (left the organization) still appears in Teams. We have disabled the user in On-Prem AD and removed O365 License. But user still appears online.

So the workaround i followed this MS Comm blogs [1]: https://techcommunity.microsoft.com/t5/microsoft-teams/disabled-teams-account-can-still-log-in/m-p/1285134
After performing the above step i've checked the audit logs to make sure if the user really logged in to Teams but i dont see any activity logged in to Teams.

my question is when will the user gets permanently deleted or no access to any of the applications ? what is the time frame ? can we check the audit logs if the user really signed in to Teams ? it is really confusing and frustrating..

Please advise

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Accepted answer
  1. SR VSP 1,226 Reputation points
    2020-10-29T02:46:56.647+00:00

    Deleting the Teams cache which resolved the issue

    2 people found this answer helpful.

4 additional answers

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  1. Trevor Seward 11,691 Reputation points
    2020-10-21T18:56:22.527+00:00

    When the user is disabled in Azure AD (or simply Blocked from sign-in), they will continue to appear in M365 applications. When the account is deleted is when it will disappear from applications.

    2 people found this answer helpful.
    0 comments
  2. SR VSP 1,226 Reputation points
    2020-10-21T20:22:35.02+00:00

    Thanks for your response.

    Just to be clear

    My issue is when i logged in to my Teams i can see the disabled user in my Teams app logged in,even his ID is disabled

    0 comments
  3. Sharath Kumar Aluri 3,071 Reputation points
    2020-10-21T20:33:39.387+00:00

    Microsoft Teams is part of M365 applications.

    Thanks & Regards,

    0 comments
  4. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2020-10-22T05:38:32.72+00:00

    @SR VSP ,

    How long do you disable this user account?

    It will take up some time, maybe more than 24 hours, to take effect after you delete an account.

    It is sure that you can check user’s sign-in event by audit log if his account is signed into Teams.

    If the response is helpful, please click "Accept Answer" and upvote it.

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