Error Code 80180014

Schlegel, Pascal 1 Reputation point
2020-10-24T21:31:59.41+00:00

Hi, a few days ago, i couldn't log in the office 365 programmes, provided from my university. It worked for more than e whole year and it still works from all other comupters of the colleagues. when i want to log in, it generates the error code 80180014.
Can you please help me, thanks a lot in advance!

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Erin Ding-MSFT 4,456 Reputation points
    2020-10-26T06:23:42.647+00:00

    @Schlegel, Pascal

    Except error code, please give me a screenshot of the detailed error message if there is.

    According to my research, your issue may be related to enrollment restrictions.
    More information, you could refer to Enrollment error messages.
    Besides, this is a reference for your Intune administrators to operate.--Your organization does not support this version of Windows.
    Here are two screenshots of the articles above.
    34982-1.png
    34957-2.png

    In my opinion, your device may not be supported. Please contact your university administrator directly to check the reason.

    If it doesn’t work, I would like to confirm the following information to understand your issue better.

    1. Can you successfully sign into Office 365 portal?
    2. Please provide us with a screenshot of complete Office 365 Subscriptions page.

    If you have any updates, please post back.

    Regards,
    Erin

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  2. Dave Patrick 426.1K Reputation points MVP
    2020-10-24T21:40:54.097+00:00

    It looks like some device enrollment issue on the university's management side. I'd contact an office 365 admin at school.

    --please don't forget to Accept as answer if the reply is helpful--

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  3. udara peiris 671 Reputation points
    2020-10-25T06:09:54.693+00:00

    This may be happened due to device restrictions. Please your O365 admin as Dave has mentioned above.
    for more details, please refer following thread.
    https://techcommunity.microsoft.com/t5/microsoft-intune/error-80180014-due-to-device-restrictions-for-windows-autopilot/m-p/1489596#M4614

    (Don't forget to mark as answer if this helpful)

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