unable to download apps from microsoft store and i receive this error when uninstalling xbox app with powershell

Braden Murphy 1 Reputation point
2020-10-25T03:06:15.833+00:00

this is the error code i get when attempting to downloading apps;

Code: 0x80004005
this is what i receive in powershell when attempting to uninstall xbox app;

PS C:\WINDOWS\system32> Get-AppxPackage xboxapp | Remove-AppxPackage
Get-AppxPackage : The database disk image is malformed
The database disk image is malformed
At line:1 char:1

  • Get-AppxPackage xboxapp | Remove-AppxPackage
  • ~~~~~~~~~~~~~~~~~~~~~~~~~
  • CategoryInfo : NotSpecified: (:) [Get-AppxPackage], Exception
  • FullyQualifiedErrorId : System.Exception,Microsoft.Windows.Appx.PackageManager.Commands.GetAppxPackageCommand
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Leon Laude 85,666 Reputation points
    2020-10-25T07:28:28.28+00:00

    Hi @Braden Murphy ,

    They're actively answering in the dedicated Windows 10 - Microsoft Store forum over here:
    https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

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  2. Jenny Yan-MSFT 9,326 Reputation points
    2020-10-26T05:46:53.467+00:00

    Hi,
    1.Is there any update has been patched recently? Did the issue occur after any changes made?

    2.Kindly run windows store troubleshooter to verify if any issue has been detected.
    Fix problems with apps from Microsoft Store
    https://support.microsoft.com/en-us/account-billing/fix-problems-with-apps-from-microsoft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac

    3.Please also use System File Checker scan to check if any system related errors.
    • Search for 'command prompt' using Cortana or Windows Search.
    • From results, right click on Command Prompt and select Run as administrator.
    • Type sfc /scannow command and press Enter key.
    • Let the command complete and then reboot the machine.

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    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny