[Desktop Bridge][WPF] StoreContext.RequestPurchaseAsync returns NotPurchased

DY_25 1

I created an app with Desktop Bridge (WPF) and used StoreContext to try to purchase features within the app.
The steps are as follows:

Get a list of addons and display them in the local client window.
Call StoreContext.RequestPurchaseAsync(StoreId), then will pop up a Microsoft window.
Complete the remaining process for purchases.

On most computers, the purchase process can be completed properly.
But we had a problem with a small number of computers, and the problem occurred in the second step, after calling StoreContext.RequestPurchaseAsync(storeId),
the Microsoft window opens and closes quickly, and then we could receive the result "StorePurchaseStatus.NotPurchased" from StoreContext.RequestPurchaseAsync(storeId).

So, what's going to happen to this problem?

DaisyTian-1203 11,616 Reputation points

2020-10-27T05:40:02.013+00:00

@DY_25 Did your StoreContext.RequestPurchaseAsync refer to here? What the version of devices which can't get purchase? Are their version lower than 14383? For the failed purchased dvice, could you switch a public network to test? In some company network, they have restrictions on store purchases.
DY_25 1 Reputation point

2020-10-28T02:15:54.583+00:00
Thanks for your reply.

Yes, I called this api.

The version of devices is 1909 18363.1082, as follow:

For network, both successful device and failed device are connected to the company network. I'll try to test the purchase function on the public network later.

Another guess is that the failed device was upgraded from Windows 7. Can this be the cause of this problem?
DaisyTian-1203 11,616 Reputation points

2020-10-28T06:42:43.663+00:00

@DY_25 Were all the failed machines upgraded from Windows 7 to Windows 10? Are these failed devices using built-in administrator? If they are using built-in administrator, could you try to create a new user to test ?
DY_25 1 Reputation point

2020-10-28T07:04:35.303+00:00

I found another article that looked like I had the same problem.

https://learn.microsoft.com/en-us/answers/questions/95195/win32-converted-with-desktop-bridge-purchase-faile.html
DaisyTian-1203 11,616 Reputation points

2020-10-28T08:40:35.25+00:00

@DY_25 Did your create the use to try?

1 answer

tscholl89 1 Reputation point

2021-02-22T07:34:01.7+00:00

I am gettng the same report from some users.
Did you resolve this?
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