Microsoft Endpoint Configuration Manager 2006 Antimalware policy Application state is showing blank

Sarfraz Aslam 166 Reputation points
2020-10-27T12:18:20.613+00:00

Hello,

Today i created a new Antimalware policy and applied it on a specific collection of Servers, but unfortunately policy didn't reflect at client machines. I have checked the logs at client end "EndpointProtectionAgent.LOG" and found an errors below;

Kindly help to sort out this issue.

Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent
Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent
State 1, error code 0 and detail message are not changed, skip updating registry value
File C:\Windows\ccmsetup\SCEPInstall.exe version is 4.7.214.0.
EP version 4.10.209.0 is already installed.
EP 4.10.209.0 is installed, version is higher than expected installer version 4.7.214.0.

Microsoft Configuration Manager
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  1. Fiona Yan-MSFT 2,311 Reputation points
    2020-10-28T08:59:20.147+00:00

    @Sarfraz Aslam

    Thank you for posting in Microsoft Q&A forum.

    -->As we metined that the application state is showing blank,could we know is the meaning of policy deployment status or the status of our Endpoint Protection client isn't installed ?If possible,could we share us with a screenshoot that would be great thanks.

    --->May we know how many client have met this issue?If there is only few,could we try to put the few cliens in a new collection and focus on it to troubleshooting?

    Lookforwards to your further news!

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