Windows 10 Tablet stuck at Startup Repair

fnv4a 1 Reputation point
2020-10-28T08:13:00.55+00:00

I recently purchased an RCA Cambio 2-in-1 that came with Windows 10. Last week, I booted up the device and was just taken to Automatic Startup Repair and it wants me to login to using my local user a/c password. Because I've been using just signing in with the PIN, I've forgotten my password and can't login to perform the startup repair.

I tried resetting the password online, but it's not being accepted on the device - maybe a local a/c on the device.

I just can't get past (or into) the startup repair.

Would really appreciate some help on this, pls.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dale Kudusi 3,216 Reputation points
    2020-10-29T02:58:26.07+00:00

    Hi,
    You could Try to boot into safe mode

    Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times
    Now your computer will go into Advanced Recovery Environment
    Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart
    Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)
    Log in once Windows starts in safe mode
    See whether you able to login. If yes, come out of this and start normally.

    Please feel free to let us know if you need further assistance.

    Best regards.

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