Multiple Clients Failed Check

Rafael Aguilar 496 Reputation points
2020-10-28T19:34:42.57+00:00

Good Afternoon Team.

I have many customers with failed customer status checks.
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LOG LocationService
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LOG CCMEVALTASK
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LOG CLIENTLOCATION
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What else can I check to determine the problem and solve it?

Regards.

Microsoft Configuration Manager
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  1. Amandayou-MSFT 11,046 Reputation points
    2020-10-29T06:15:47.803+00:00

    Hi @Rafael Aguilar ,

    We could check the task scheduler to see if Configuration Manager Health Evaluation is exist.

    35807-10291.png

    And check the registry location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Configuration Manager\Configuration Manager Health Evaluation
    And we can try to delete the old Configuration Manager Health Evaluation key and wait for the task recreated.

    Here is the article we could refer to:
    https://kickthatcomputer.wordpress.com/2018/06/08/configmgr-client-missing-health-eval-task/
    Note: the above links are not from MS, and just for your reference.

    Besides, typically if we uninstall the client and reinstall it these kind of things could be resolved.

    To uninstall

    Command Prompt

    Call "C:\Windows\ccmsetup\ccmsetup.exe" /uninstall

    Then reinstall the client from the SCCM server once it has been fully removed.

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