i can not find the present online function on word

Victoria Ross 1 Reputation point
2020-10-29T19:07:04.78+00:00

When i click the share button under file, no option appears for present online or post to blog, instead a pop up appears so say send link with no option. Is there a way to find or fix this?

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,526 Reputation points
    2020-10-30T07:04:33.047+00:00

    @Victoria Ross ,

    Which version of Office are you using now?
    Please go to Word > File > Account > Product Information, check the version name, then share with me.

    I would also suggest you try the following steps.

    • Go to File > Account > User Information, check the status of your account. Or you could sign out the account and sign back to check this issue.
    • If you are using non-subscription versions, such as Office 2013, Office 2016, you may go to File>Options>Trust Center>Trust Center Settings>Privacy Options, check the box for "Allow Office to connect to the Internet".
      If you are using Microsoft 365 apps, go to File>Options>Trust Center>Trust Center Settings>Privacy Options, check the box of "Enable optional connected experiences".
    • If the steps above does not work, please repair Office on Control Panel.

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