Windows 10 Update 2004 DNS Server Not Available Problem

Andrew Lovett 21 Reputation points
2020-10-29T19:03:37.633+00:00

I have a Lenovo Ideapad 320s. It updated automatically to Windows 10 Version 2004 on 28/9/2020. Since then the laptop will not connnect to the Internet and the Troubleshooter generates the message 'Your DNS Server might be unavailable'.

I have connnected the laptop to several different WiFi hubs and successfully accessed the Internet from other devices using the same hubs so I am fairly sure the problem is with the laptop itself. I have tried resetting hubs and flushing the dns on the laptop but neither make any difference. I would be grateful for any advice on what the problem might be any how top resolve it.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
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  1. Andrew Lovett 21 Reputation points
    2020-10-29T19:18:01.757+00:00

    C:\Users\lovet>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : LAPTOP-CC5MUL39
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 8:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : F8-94-C2-55-C8-EC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
    Physical Address. . . . . . . . . : FA-94-C2-55-C8-EB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : uea.ac.uk
    Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3165
    Physical Address. . . . . . . . . : F8-94-C2-55-C8-EB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::2568:e079:a1c7:c90b%6(Preferred)
    IPv4 Address. . . . . . . . . . . : 139.222.182.141(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : 29 October 2020 18:25:03
    Lease Expires . . . . . . . . . . : 29 October 2020 19:34:16
    Default Gateway . . . . . . . . . : 139.222.180.1
    DHCP Server . . . . . . . . . . . : 139.222.131.203
    DHCPv6 IAID . . . . . . . . . . . : 251172034
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-9A-74-C6-F8-94-C2-55-C8-EB
    DNS Servers . . . . . . . . . . . : 139.222.130.1
    139.222.130.2
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Connection-specific DNS Suffix Search List :
    uea.ac.uk

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : F8-94-C2-55-C8-EF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

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  2. Dave Patrick 426.1K Reputation points MVP
    2020-10-29T19:22:58.16+00:00

    It takes me 17 hops to get there. ueadns04vip.uea.ac.uk [139.222.130.1]

    Try an ipconfig /flushdns

    You could also try using google DNS (8.8.8.8, 8,8,4,4)