actualizar a windows 10

Marie Condurso 1 Reputation point
2020-11-03T19:17:30.23+00:00

Hola, tengo una pc con Windows 8.1 enterprise y compre la licencia de windows 10 para actualizar y no me permite.
me coloca "el idioma o la edición de la versión de windows que está instalada en tu PC no es compatible con esta herramienta. Como tengo que hacer para poder actualizar.

Muchas gracias

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jenny Feng 14,071 Reputation points
    2020-11-04T02:31:19.617+00:00

    @Marie Condurso
    Hi,

    If you're having this issue, I suggest giving the regular Windows 10 installer a try by creating Windows 10 installation media (generic non-Enterprise edition) onto a USB key and running the setup file in Windows 8.1 Enterprise.

    When you run the setup file from the USB key, it will recognize your enterprise version and offer to upgrade to Windows 10 Enterprise.

    Also, currently in Microsoft Q&A we only support English, you may reply us in English and we can continue this thread discussing.

    Hope above information can help you.

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