authenticator failure: Error communicating with server. Error code: PP_E_SA_INVALID_STATE_TRANSITION

Matthew Tomik 16 Reputation points
2020-11-13T16:08:40.867+00:00

I've been using the microsoft authenticator for a while. Recently, I started having trouble. When I try to approve the sign it, I get the error listen in the title. Any suggestions? I'm using a google pixel 4. I'm trying to access the personal vault on the windows PC.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Simplicity 1 Reputation point
    2021-10-17T07:49:36.69+00:00

    I get "Error communicating with server" when connected to VPN, if I pause the VPN connection there is no issue except for sacrificing the VPN during the login.

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