0x80070643 Error installing Azure Sphere SDK

Oriol Ardevol Grau 1 Reputation point Microsoft Employee
2020-11-19T07:07:35.01+00:00

I'm getting "0x80070643 Fatal error during installation" when trying to install Azure Sphere SDK. The issue happens when installing Tap Drivers, I can confirm I have no instance of this previously installed in my computer. After the installation fails, Windows Tap Driver appears properly installed in Device Manager, I Uninstall Device (and drivers also) and retry installation, same error. I have no other VPN software installed.

[2DC4:4EBC][2020-11-19T07:57:12]i001: Burn v3.11.2.4909, Windows v10.0 (Build 18363: Service Pack 0), path: C:\Users\oardevol\AppData\Local\Temp{10D73C48-3F43-421E-AD6F-DA416D1FFBD2}.cr\Azure_Sphere_SDK_2010.exe
[2DC4:4EBC][2020-11-19T07:57:12]i000: Initializing string variable 'MbaNetfxPackageId' to value 'netfxfullredist_43'
[2DC4:4EBC][2020-11-19T07:57:12]i009: Command Line: '-burn.clean.room=C:\Users\oardevol\Downloads\Azure_Sphere_SDK_2010.exe -burn.filehandle.attached=700 -burn.filehandle.self=640'
[2DC4:4EBC][2020-11-19T07:57:12]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\oardevol\Downloads\Azure_Sphere_SDK_2010.exe'
[2DC4:4EBC][2020-11-19T07:57:12]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\oardevol\Downloads\'
[2DC4:4EBC][2020-11-19T07:57:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712.log'
[2DC4:4EBC][2020-11-19T07:57:12]i052: Condition '(VersionNT >= v6.1)' evaluates to true.
[2DC4:4EBC][2020-11-19T07:57:12]i000: Setting string variable 'WixBundleName' to value 'Azure Sphere SDK'
[2DC4:4EBC][2020-11-19T07:57:12]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[2DC4:478C][2020-11-19T07:57:12]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[2DC4:478C][2020-11-19T07:57:12]i000: Setting version variable 'WixBundleFileVersion' to value '20.10.0.44851'
[2DC4:478C][2020-11-19T07:57:12]i000: Setup configuration not registered; assuming no instances installed.
[2DC4:4EBC][2020-11-19T07:57:12]i100: Detect begin, 7 packages
[2DC4:4EBC][2020-11-19T07:57:12]i000: Setting string variable 'WindowsBuildNumber' to value '18363'
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: AzureSphereCore, state: Absent, cached: None
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: TapDriverInstaller, state: Absent, cached: None
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: SlipService, state: Absent, cached: Complete
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: Sysroot_index0, state: Absent, cached: Complete
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: Sysroot_index1, state: Absent, cached: Complete
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: Sysroot_index2, state: Absent, cached: Complete
[2DC4:4EBC][2020-11-19T07:57:12]i101: Detected package: Sysroot_index3, state: Absent, cached: Complete
[2DC4:4EBC][2020-11-19T07:57:12]i052: Condition 'WindowsBuildNumber >= 14393' evaluates to true.
[2DC4:4EBC][2020-11-19T07:57:12]i199: Detect complete, result: 0x0
[2DC4:478C][2020-11-19T07:57:14]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[2DC4:478C][2020-11-19T07:58:50]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[2DC4:4EBC][2020-11-19T07:58:50]i200: Plan begin, 7 packages, action: Install
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_AzureSphereCore' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_000_AzureSphereCore_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_AzureSphereCore' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_000_AzureSphereCore.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_TapDriverInstaller' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_001_TapDriverInstaller_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_TapDriverInstaller' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_001_TapDriverInstaller.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_SlipService' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_002_SlipService_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_SlipService' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_002_SlipService.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index0' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_003_Sysroot_index0_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_Sysroot_index0' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_003_Sysroot_index0.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index1' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_004_Sysroot_index1_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_Sysroot_index1' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_004_Sysroot_index1.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index2' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_005_Sysroot_index2_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_Sysroot_index2' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_005_Sysroot_index2.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index3' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_006_Sysroot_index3_rollback.log'
[2DC4:4EBC][2020-11-19T07:58:50]i000: Setting string variable 'WixBundleLog_Sysroot_index3' to value 'C:\Users\oardevol\AppData\Local\Temp\dd_VC_AzureSphere_20201119075712_006_Sysroot_index3.log'
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: AzureSphereCore, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: TapDriverInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: SlipService, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: Sysroot_index0, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: Sysroot_index1, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: Sysroot_index2, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i201: Planned package: Sysroot_index3, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2DC4:4EBC][2020-11-19T07:58:50]i299: Plan complete, result: 0x0
[2DC4:4EBC][2020-11-19T07:58:50]i300: Apply begin
[2DC4:4EBC][2020-11-19T07:58:50]i010: Launching elevated engine process.
[2DC4:4EBC][2020-11-19T07:59:17]i011: Launched elevated engine process.
[2DC4:4EBC][2020-11-19T07:59:17]i012: Connected to elevated engine.
[4D50:4AE0][2020-11-19T07:59:17]i358: Pausing automatic updates.
[4D50:4AE0][2020-11-19T07:59:17]i359: Paused automatic updates.
[4D50:4AE0][2020-11-19T07:59:17]i360: Creating a system restore point.
[4D50:4AE0][2020-11-19T07:59:17]i361: Created a system restore point.
[4D50:4AE0][2020-11-19T07:59:17]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}, options: 0x7, disable resume: No
[4D50:4AE0][2020-11-19T07:59:17]i000: Caching bundle from: 'C:\Users\oardevol\AppData\Local\Temp{E08CC8F8-7181-401C-8808-41E4167A49A7}.be\Azure_Sphere_SDK.exe' to: 'C:\ProgramData\Package Cache{6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}\Azure_Sphere_SDK.exe'
[4D50:4AE0][2020-11-19T07:59:17]i320: Registering bundle dependency provider: {6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}, version: 20.10.0.44851
[4D50:4AE0][2020-11-19T07:59:17]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}, resume: Active, restart initiated: No, disable resume: No
[4D50:0F84][2020-11-19T07:59:18]i305: Verified acquired payload: AzureSphereCore at path: C:\ProgramData\Package Cache.unverified\AzureSphereCore, moving to: C:\ProgramData\Package Cache{2D609735-6A3E-425D-BA04-D1516DB915EB}v20.10.0.44851\packages\AzureSphereCore\AzureSphereCore.msi.
[4D50:4AE0][2020-11-19T07:59:18]i323: Registering package dependency provider: {2D609735-6A3E-425D-BA04-D1516DB915EB}, version: 20.10.0.44851, package: AzureSphereCore
[4D50:4AE0][2020-11-19T07:59:18]i301: Applying execute package: AzureSphereCore, action: Install, path: C:\ProgramData\Package Cache{2D609735-6A3E-425D-BA04-D1516DB915EB}v20.10.0.44851\packages\AzureSphereCore\AzureSphereCore.msi, arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" INSTALLFOLDER=""'
[4D50:0F84][2020-11-19T07:59:18]i305: Verified acquired payload: TapDriverInstaller at path: C:\ProgramData\Package Cache.unverified\TapDriverInstaller, moving to: C:\ProgramData\Package Cache{27AC1AEB-C090-421F-AA68-9291D1550142}v2.4\packages\TapDriverInstaller\TapDriverInstaller.msi.
[4D50:0F84][2020-11-19T07:59:18]i304: Verified existing payload: SlipService at path: C:\ProgramData\Package Cache{654D0E34-CC68-4253-AE27-8220F499C5F9}v20.10.0.44851\packages\DeviceComms_Windows\Azure Sphere Device Communication Service.msi.
[4D50:0F84][2020-11-19T07:59:18]i304: Verified existing payload: Sysroot_index0 at path: C:\ProgramData\Package Cache{FF5D790C-F38C-4B44-AA34-DB3E02DE0FCA}v20.04.7.37465\Sysroot5.msi.
[4D50:0F84][2020-11-19T07:59:19]i304: Verified existing payload: Sysroot_index1 at path: C:\ProgramData\Package Cache{23083461-3C25-4BAB-BC22-CE7536785746}v20.07.0.31430\Sysroot6.msi.
[2DC4:4EBC][2020-11-19T07:59:19]i319: Applied execute package: AzureSphereCore, result: 0x0, restart: None
[4D50:4AE0][2020-11-19T07:59:19]i325: Registering dependency: {6a4c0aa5-ca5b-4ac8-b693-4871dbdca484} on package provider: {2D609735-6A3E-425D-BA04-D1516DB915EB}, package: AzureSphereCore
[4D50:4AE0][2020-11-19T07:59:19]i323: Registering package dependency provider: {27AC1AEB-C090-421F-AA68-9291D1550142}, version: 2.4, package: TapDriverInstaller
[4D50:4AE0][2020-11-19T07:59:19]i301: Applying execute package: TapDriverInstaller, action: Install, path: C:\ProgramData\Package Cache{27AC1AEB-C090-421F-AA68-9291D1550142}v2.4\packages\TapDriverInstaller\TapDriverInstaller.msi, arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" VSFOLDER=""'
[4D50:0F84][2020-11-19T07:59:19]i304: Verified existing payload: Sysroot_index2 at path: C:\ProgramData\Package Cache{C8F9A90E-CE35-450F-A84F-22BF5902777F}v20.10.0.41916\Sysroot7.msi.
[4D50:0F84][2020-11-19T07:59:20]i304: Verified existing payload: Sysroot_index3 at path: C:\ProgramData\Package Cache{65A4A555-90D3-46C9-8AFD-4524DEA0FCBB}v20.10.0.41917\Sysroot7Beta2010.msi.
[4D50:4AE0][2020-11-19T07:59:22]e000: Error 0x80070643: Failed to install MSI package.
[4D50:4AE0][2020-11-19T07:59:22]e000: Error 0x80070643: Failed to execute MSI package.
[2DC4:4EBC][2020-11-19T07:59:22]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2DC4:4EBC][2020-11-19T07:59:22]i319: Applied execute package: TapDriverInstaller, result: 0x80070643, restart: None
[2DC4:4EBC][2020-11-19T07:59:22]e000: Error 0x80070643: Failed to execute MSI package.
[4D50:4AE0][2020-11-19T07:59:22]i318: Skipped rollback of package: TapDriverInstaller, action: Uninstall, already: Absent
[2DC4:4EBC][2020-11-19T07:59:22]i319: Applied rollback package: TapDriverInstaller, result: 0x0, restart: None
[4D50:4AE0][2020-11-19T07:59:22]i329: Removed package dependency provider: {27AC1AEB-C090-421F-AA68-9291D1550142}, package: TapDriverInstaller
[4D50:4AE0][2020-11-19T07:59:22]i351: Removing cached package: TapDriverInstaller, from path: C:\ProgramData\Package Cache{27AC1AEB-C090-421F-AA68-9291D1550142}v2.4\
[4D50:4AE0][2020-11-19T07:59:22]i326: Removed dependency: {6a4c0aa5-ca5b-4ac8-b693-4871dbdca484} on package provider: {2D609735-6A3E-425D-BA04-D1516DB915EB}, package AzureSphereCore
[4D50:4AE0][2020-11-19T07:59:22]i301: Applying rollback package: AzureSphereCore, action: Uninstall, path: (null), arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" INSTALLFOLDER=""'
[2DC4:4EBC][2020-11-19T07:59:24]i319: Applied rollback package: AzureSphereCore, result: 0x0, restart: None
[4D50:4AE0][2020-11-19T07:59:24]i329: Removed package dependency provider: {2D609735-6A3E-425D-BA04-D1516DB915EB}, package: AzureSphereCore
[4D50:4AE0][2020-11-19T07:59:24]i351: Removing cached package: AzureSphereCore, from path: C:\ProgramData\Package Cache{2D609735-6A3E-425D-BA04-D1516DB915EB}v20.10.0.44851\
[4D50:4AE0][2020-11-19T07:59:24]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}, resume: None, restart: None, disable resume: No
[4D50:4AE0][2020-11-19T07:59:24]i330: Removed bundle dependency provider: {6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}
[4D50:4AE0][2020-11-19T07:59:24]i352: Removing cached bundle: {6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}, from path: C:\ProgramData\Package Cache{6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}\
[4D50:4AE0][2020-11-19T07:59:24]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a4c0aa5-ca5b-4ac8-b693-4871dbdca484}, resume: None, restart initiated: No, disable resume: No
[2DC4:4EBC][2020-11-19T07:59:24]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

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Azure IoT
A category of Azure services for internet of things devices.
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  1. 95504669 521 Reputation points
    2021-03-15T04:23:40.433+00:00

    Did anyone figure out how to solve this issue. Please help me if anyone did. Thank you.

    0 comments No comments

  2. Nishith V Poojary 21 Reputation points
    2021-03-18T04:58:41.303+00:00

    Please check this link
    "https://learn.microsoft.com/en-us/answers/questions/313866/azure-sdk-installation-fatal-error.html#answer-315808"
    I'm not sure whether it will help you or not, I too had the SDK error and this is what I did.
    You can also restore using Restore points instead of resetting your PC if you have any.

    0 comments No comments

  3. Rob Mawston 1 Reputation point Microsoft Employee
    2022-01-05T01:10:46.127+00:00

    TLDR - TapDriverInstaller.msi appears to use WMIC, which has been deprecated since Windows 10, version 21H1I

    I've been having the same issues with Error 0x80070643
    Found the following in one of the log files ..._TapDriverInstaller_messages.log
    Exception: The term 'C:\WINDOWS\system32\wbem\wmic.exe' is not recognized as the name...

    which led me to this microsoft-removed-the-wmic-tool-from-windows-11-dev-builds
    and then to this https://learn.microsoft.com/en-us/windows/win32/wmisdk/wmic

    @QuantumCache - can you share details of any workaround files, or advise when a new version of the installer will be available ?

    0 comments No comments

  4. Aleš Golob 0 Reputation points
    2023-02-26T12:46:38.81+00:00

    In my case the issue was that the TAP driver was already installed as a part of OpenVPN. I'm not sure if the running OpenVPN GUI taskabar programm was blocking the execution of the MSI, becase I didn't need OpenVPN and just uninstalled it altogether.
    After uninstalling OpenVPN all the non working TAP interfaces for Device manager disappeared and the Azure Sphere SDK installation could complete without an issue.

    What led me to the OpenVPN conflict is that the TAP driver MSI is infact an OpenVPN package and is just packaged into the SDK installer.

    0 comments No comments