BSOD likely due to wifi adapter related issues

Question

Some months ago, following a Window 10 update, I started experiencing BSODs. Seemed to be related to rtwlanu.sys
It appeared to be related to the wifi adapter so I switch over to using an ethernet connection - all fine.
Recently I acquired a new WIFI adapter (tp-link AC600 ArcherT2U Plus) and tried using this, only to get the dreaded BSOD again.
I have tried with the windows installed driver (1030.38.712.2019) and reverted to the only driver on the tp-link website (1030.29.1102.2017)
Here's the latest DMP file - can someone advise what to do

https://www.dropbox.com/s/oha9fjkk2nn2osl/MEMORY.DMP?dl=0

Thanks

Answer 1

Hi ,

Have you tired to reinstall wireless driver to do a test?

Uninstall the network adapter driver and restart the computer and have Windows automatically install the latest driver upon restart.

If the issue still happens, to solidly troubleshoot the BSOD issue, we need to debug the crash dump files. Unfortunately, debugging is beyond our forum support level and due to forum security policy, we have no such channel to collect user log information. So we recommend you open a case with MS Professional tech support service, they will help you open a phone or email case to Microsoft, so that you would get a technical support on a one-to-one basis while ensuring private information.

Here is the link:

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

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Answer 2

I found a solution changing the router Bandwidth frequency, from 40mhz to 20mhz. I was trying to find drivers to my wifi cards but in the end I found the solution in the router. Everything got back to work properly.