MS Teams Camera Issue

Question

Hi All,
I am using MS Teams on Windows 7 and when I try to use the camera (USB External Camera)
the camera will come on for a few seconds and then goes back off.

Any Ideas as to how I can fix it??

Again this is in Windows 7 & Not Windows 10.

I have seen many posts that were supposed to be for windows 7, but the guidance and instructions was for Windows 10 and not 7. :)

Answer 1

Hi @dwight welsh ，

Does this issue persist all the time?

Does anyone else have the same issue in your oganization?

If you’re have trouble with the camera in Microsoft Teams, we have some suggestions for your reference.

Please make sure you have the latest Windows update and Teams app version installed. If you are using an external camera, try unplugging it and plugging it back in.

Besides, please make sure the settings for Camera Access for this device is turned on under Settings->Privacy -> Camera.

For more details about it, you can refer to:

https://support.microsoft.com/en-us/office/my-camera-isn-t-working-in-teams-9581983b-c6f9-40e3-b0d8-122857972ade#:~:text=Open%20the%20%22Microsoft.com%22,Allow%20access%20to%20these%20devices.

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Answer 2

My camera isn't working in Teams

Here you will get some common instructions beside Win10