Big Sur eating my word documents

hb 1 Reputation point
2020-11-23T20:29:40.55+00:00

Since the Big Sur update, in my Word documents as I type paragraphs above on the page disappear or the line above disappears, then when I hover the mouse over the blank space, they can reappear, only to disappear again when I start to type again - also happens in emails, but seems less likely there, really a pain in Word. Can I reverse BIg Sur which is the source of the problem. 100% of my work is in Word.

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
891 questions
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  1. Emi Zhang-MSFT 21,626 Reputation points Microsoft Vendor
    2020-11-24T08:17:17.093+00:00

    Hi @hb ,
    I suggest you try to check if your Word application also need to update, try to install the latest update.
    After updating, if this problem is still existed I suggest you try to uninstall Office for Mac completely and re-install Office:
    https://support.microsoft.com/en-us/office/troubleshoot-office-for-mac-issues-by-completely-uninstalling-before-you-reinstall-ec3aa66e-6a76-451f-9d35-cba2e14e94c0?ui=en-US&rs=en-US&ad=US
    Try these methods and let me know the result, I'm glad to help you.


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