[Migrated from MSDN Exchange Dev]message trace option is missing in ECP" Not running office65"

Kael Yao-MSFT 37,476 Reputation points Microsoft Vendor
2020-11-25T02:13:15.22+00:00

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This question was originally asked on the MSDN Exchange Development forum which focuses on development questions on Exchange.
As the former Outlook forums on TechNet have been migrated to Microsoft Q&A forum, we migrated this question manually in order to continue the discussion here.

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message trace option is missing in ECP" Not running office65"

[Original post]
Hi Team

I am not on office 365 and I need help on how to track a message. message trace option is missing in ECP.

Do i need to enable it or configure it in order to appear under Mail flow?

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Kael Yao-MSFT 37,476 Reputation points Microsoft Vendor
    2020-11-25T05:17:57.1+00:00

    Hi,
    Message trace option in Exchange Admin Center is only available in Exchange Online(Office 365).
    On an Exchange on-premises server, you need to use delivery reports under the mail flow tag or you can use the Exchange Management Shell to run the Get-MessageTrackingLog command to do a message tracking.


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