server 2016 0x80073701

ndr 1 Reputation point
2020-11-29T19:15:07.603+00:00

Hi all,

When trying to add the AD role to server 2016 I am getting the error: 0x80073701. I am able to add DHCP and DNS role, just not AD. I tried running SFC/ Scannow now and it finds errors but cannot repair. I also tried running the DISM repair commands without luck. I searched he CBS log for ERROR_SXS_ASSEMBLY_MISSING and it finds a particular KB missing, Package_5445_for_KB4512495. I've searched the web but cannot seem to locate it.

thoughts or suggestions please

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,388 questions
0 comments No comments
{count} votes

7 answers

Sort by: Most helpful
  1. Dave Patrick 426.1K Reputation points MVP
    2020-11-29T19:32:56.537+00:00

    0x80073701 = ERROR_SXS_ASSEMBLY_MISSING which means there are some system files are missing, which caused the update installation failure. You can try uninstalling KB4512495, reboot, install the latest SSU
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4576750

    followed by the latest cumulative update.
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4586830

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments

  2. ndr 1 Reputation point
    2020-11-29T20:36:58.227+00:00

    Thanks for the feedback. I do not see KB4512495 listed under control panel, view installed updates. I will try to install the latest SSU.

    0 comments No comments

  3. Dave Patrick 426.1K Reputation points MVP
    2020-11-29T20:43:32.7+00:00

    Sounds good, if a later cumulative update has been installed then KB4512495 is superseded. Another option is a repair install by running setup.exe from the root of the install media, but time may be better spent standing up a new one, patch fully, and migrate the roles over to it.

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments

  4. ndr 1 Reputation point
    2020-11-29T21:21:16.687+00:00

    It looks like the first update is already installed. When trying to install https://www.catalog.update.microsoft.com/Search.aspx?q=KB4586830 I get the error "the update is not applicable to your computer"

    0 comments No comments

  5. Dave Patrick 426.1K Reputation points MVP
    2020-11-29T22:04:01.32+00:00

    looks like the first update is already installed

    Yes, I'd agree. The only way to uninstall an older cumulative update is to uninstall them in reverse order they were installed. I wouldn't hold much hope for this process.

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments