How can we file a complaint regarding Azure support ?

Carl Richardson 1 Reputation point
2020-12-22T16:18:30.9+00:00

We have been a customer of Azure for many years now and there Enterprise support is terrible. Regardless of severity it is taking weeks to
any level of support. There is no way to contact them directly and emailing "azurebu@microsoft.com" just results in broken promises and run arounds.
What are others doing to deal with this issue?

Thank you,

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  1. Vijay Kumar 161 Reputation points
    2022-07-01T08:13:29.753+00:00

    Worst support, I am gonna probably move to AWS.

    3 people found this answer helpful.
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  2. Dave Patrick 426.1K Reputation points MVP
    2020-12-22T16:43:30.99+00:00

    Might try them over here.
    https://support.serviceshub.microsoft.com/supportforbusiness

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