VPN connection error: Since new Microsoft Defender Advanced Threat Protection has been loaded onto my PC I can't acces my VPN connection anymore

A C 1 Reputation point
2020-04-03T15:55:48.513+00:00

Since new Microsoft Defender Advanced Threat Protection has been loaded onto my PC I can't acces my VPN connection anymore.
It keep on sending an Error message.

Please advise what connection settings I need to change.

7045-vpn-connection-error.jpg

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  1. saurabh sharma 76 Reputation points
    2020-04-08T00:12:51.48+00:00

    Have you tried excluding your VPN from Windows Defender "Exclusions" list ?

    1. You can launch Windows Defender Security Center and go to "Virus & Threat" protection and click Manage Settings.
      7261-defender-1.png
    2. Click on "Add or Remove exclusions" 7271-defender-2.png
    3. From Exclusions page you can add your VPN client software process to unblock your it. 7134-defender-2-exclusions.png
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  2. Dave Patrick 426.1K Reputation points MVP
    2020-04-08T00:43:31.663+00:00

    QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

    https://social.technet.microsoft.com/Forums/en-US/home?forum=win10itpronetworking

    https://answers.microsoft.com/en-us/windows/forum/windows_10-networking

    (please don't forget to mark helpful replies as answer)

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