status device power failure code 10

Teng Gao 1 Reputation point
2021-01-04T05:40:50.427+00:00

I have lots of computer with HP PRO X2 612 g2,But some of them has a strange damage：Many computers' camera can't work some has a problem with code 10,I try to reinstall drive,but it have no effort,what should I do,

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Cymon Kilmer -MSFT 801 Reputation points
    2021-01-04T22:54:34.03+00:00

    Have you tried to see if WU has a newer driver for the device?
    Another option is to connect the a system to a debugger and start investigating what is causing the failure, here is more info on code 10: https://learn.microsoft.com/en-us/windows-hardware/drivers/install/cm-prob-failed-start.

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