open in desktop app - this feature has been disabled by your administrator

Johannes Ebner 231 Reputation points
2021-01-04T09:41:15.957+00:00

Hi,

If I open a Office Document via Sharepoint/Onedrive4Business via the Browser I can edit the document, but when I select "Open with Desktop App" I am getting an error message that this feature is disabled.

How can I enable this?

Br,
Johannes

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  1. Johannes Ebner 231 Reputation points
    2021-01-05T07:13:17.653+00:00

    Dear @Crystal-MSFT

    I think I found the root cause. The affected O365/M365 ORG is a NGO Org I am supporting. Its working on the Clients of this ORG, it is also working on my private PC. But it is not working on my Corporate (Work) Client, it seems its disabled in the Org of my work company which of course I cannot influence.

    Br,
    Johannes

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  2. Crystal-MSFT 42,306 Reputation points Microsoft Vendor
    2021-01-06T01:14:59.8+00:00

    @Johannes Ebner ,, Thanks for the update. I agree with you. It can be that some policies be configured in the org by the administrator which limit the feature to be used. You can contact the administrator to check on this. If there's anything else we can help, feel free to let us know.

    Thanks and have a nice day!

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