BT radio dissapear from Device Manager?

HeavenSZ 1 Reputation point
2021-01-07T22:54:35.243+00:00

I use BlueTooth almost everyday, but, today, it seems like I can't. When I tried to connect from BT to my headphones, it didn't work. It said "BlueTooth is turned off.". Okay, so I just have to turn on, I though. I open the right panel where it shows notifications to turn it on, but there is no BT symbol. I used the "Get help." from Windows configuration and asked the bot if I have BlueTooth radio, it said "I didn't detect a Bluetooth radio on your device.", and asked if I had BT before. I had it, yes. It says they can't figure out if I even had it. I don't know what to do now. I searched on google and someone had the same problem, but it seems he didn't find out how to solve it.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,307 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dave Patrick 426.1K Reputation points MVP
    2021-01-07T23:59:19.713+00:00

    Might check the pc or hardware manufacturer for later ROM bios / cmos setup, also check the chipset has been installed. The chipset allows the operating system to find and use devices integrated into the mother board.

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments
  2. Dale Kudusi 3,216 Reputation points
    2021-01-26T03:35:44.207+00:00

    Hi
    You can follow the steps to check and start the Bluetooth service again on the laptop:

    • Press Windows+R keys to open Run. Type “servces.msc” without quotes and hit Enter.
    • From the list of services, locate the Bluetooth Support Service and Bluetooth Service.
    • Right click on the Bluetooth Support Service and then click on Properties.
    • Check if the service is running. If not, start the service and change the Startup type to Automatic.
    • Follow the same steps to start the Bluetooth service and change the startup type to Automatic.

    Best regards.

    **
    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments