Why Can't I Install Security Monthly Quality Rollup (KB4598285) or Security Update (KB4535680)?

J B 1 Reputation point
2021-01-18T23:25:24.33+00:00

I am trying to install this update on Windows 8.1 x64bit. The auto install feature failed, got to about 96%, then I got a message that it was unable to complete, and was undoing changes. I manually downloaded the file and tried to run it, but again, the installation fails. For both, I am getting Error Code 800F0922. I tried running the troubleshooter. No luck. I also followed another recommendation from this website to rename software distribution backup folders. Nope. Not sure what else I can do; I'm not super savvy with things, and I don't want to get into messing with things I shouldn't be messing with...any help would be appreciated. Thanks.

Windows
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  1. Dave Patrick 426.1K Reputation points MVP
    2021-01-18T23:44:07.217+00:00

    Something here may help.
    https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84a7-69e4-c2c1fbceb8dd

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  2. Teemo Tang 11,351 Reputation points
    2021-01-20T01:53:21.267+00:00

    Run the following script to reset Windows update components
    Reset-WindowsUpdate.ps1
    https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78
    Then, restart computer and manually install KB again.

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