Microsoft Teams conversation history in outlook

igombs 6 Reputation points
2021-02-02T19:04:30.053+00:00

Hello,

Forgive my primitive question, however I would like to know if there is a way to save conversation history for MS Teams in outlook as we used to do in Skype For Business. If not, then why? I have been using using for a year+.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Vasil Michev 94,911 Reputation points MVP
    2021-02-02T20:51:22.843+00:00

    It is actually saved within your mailbox, however the folder in which its stored is hidden/not exposed in any client. Reason being Microsoft wants you to use the Teams client for that, however stupid that client is with respect to accessing older chats, even years after release. The copies stored within your mailbox are only used for compliance purposes.

    1 person found this answer helpful.
  2. JimmyYang-MSFT 48,551 Reputation points Microsoft Vendor
    2021-02-03T01:01:56.23+00:00

    Hi @igombs ,

    As michev said above, conversation history is actually stored in Exchange Online User Mailbox and group mailbox. The architecture picture shows the service dependence for your reference:

    63251-38.png

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    1 person found this answer helpful.