Desktop Analytics will not load

James Mccoll (Student) 96 Reputation points
2021-02-03T17:29:04.747+00:00

63566-loadingcircle.png

When I try to load Desktop Analytics from the Endpoint manager, it is permanently stuck loading. Any ideas why?

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  1. James Mccoll (Student) 96 Reputation points
    2021-02-07T05:50:44.78+00:00

    I was able to begin the set up of Desktop Analytics by setting another user as a global administrator and using that account to do the setup.

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  1. AllenLiu-MSFT 40,881 Reputation points Microsoft Vendor
    2021-02-04T07:41:21.027+00:00

    @James Mccoll (Student)
    Thank you for posting in Microsoft Q&A forum.
    Have we tried the below behavior:

    1. Refresh the page.
    2. Use a different internet browser.
    3. Use the private browsing mode for your browser.
    4. Clear the cache and delete Internet cookies.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. James Mccoll (Student) 96 Reputation points
    2021-02-04T19:08:36.313+00:00

    Thank you for the response.

    I have tried all of the solutions but to no avail. I attempted to open in Google Chrome, Microsoft Edge, and Internet Explorer 11.

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