QnA Maker Knowledgebase - I built my knowledge base in Rich Text, and linked URLs in multiple locations, once I move off of the box, the links display as plain text showing the long url. How do I prevent this from happening?

Chris Cooley 1 Reputation point Microsoft Employee
2021-02-11T19:28:42.313+00:00

Here is an example:

What it looks like when editing:

67115-image.png

And here is what it looks like saved (and how it responds in the bot):

67124-image.png

Any ideas as to what is causing this and how I can resolve / prevent this in the future?

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  1. romungi-MSFT 42,286 Reputation points Microsoft Employee
    2021-02-12T07:38:57.12+00:00

    @Chris Cooley Are you copy/pasting the links directly from source into the editor? I think this might be causing the text to display this way. I have tried adding the links in the answers and they are displayed as links in KB and test chat.

    67230-image.png

    QnAMaker uses simplified markdown, similar to what github uses, for URLs. The text you want the link to show as between [ and ] and the link itself immediately after between ( and ) should work.