Bot in Teams to support the one to one conversation

Question

Hello,
I have developed a QnA Bot (with Bot Framework Composer and QnA Maker) and package it into Teams app. The flow works well, now I'm looking to extend the capability of the bot to "monitor" a mailbox and a one to one chat. For the mailbox, I can enable the specific channel into "Bot Channel Registration" resource on Azure.
For the second purpose, I haven't found documentation. The idea is to have a Bot that works in the "one to one" chat and, when receiving a message, automatically reply under certain condition (example, if the question received exist into QnA KB).
Do you think it is possible?

Thanks in advance for any help
Daniele

Answer 1

@Daniele Somma - Currently bot does not have a control on 1:1 chat between two users. This is by design.

Thanks,
Nikitha.

---

If the response is helpful, please click "Accept Answer" and upvote it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.

Answer 2

Hi @Daniele Somma

For Teams side, you can create bot for one-to-one chat with Microsoft Power Virtual Agents. The following link is for your reference:

https://learn.microsoft.com/en-us/microsoftteams/platform/bots/what-are-bots#create-a-chatbot-for-teams-with-microsoft-power-virtual-agents

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.